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Invitation from Our CEO:
We believe in collaborating with our clients, the magic of the team, and a cross-functional approach to innovation, creativity, and growth. That attitude has led to our breakthrough way to map and track the customer experience and to our leading indicator for both profit and satisfaction.
The same attitude will lead to more management breakthroughs to come in process innovation, value creation, strategy, business intelligence, and profit as the Religence Framework for Customer Relationship Intelligence is embraced by many others in the business community.
We’ll make those breakthroughs by collaborating with a select group of companies who are ready to be the customer experience performance management leaders for the Relationship Age. We know that the contributions from our clients’ teams will be as important to the breakthroughs as those from our own team members.
We’re especially interested in working with executives and managers with a pioneering spirit who are willing to take on the status quo, who like to run their business using numbers and facts as guides, who appreciate the rigors of real-time management, and who manage high-value, business-to-business organizations, where customer relationships really matter. If this describes you, let’s talk. An exhilarating time is ahead. I invite you to join us.
Linda Sharp CEO
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Our latest blog posts: Why Fly Blind?
- Answer these 7 critical business questions. Change your game!
- In digital transformation initiatives, which core systems really matter in insurance, in any business?
- Are you driving positive and profitable customer relationships?
- Would you want to be your customer? Why? Why not?
- It’s obvious…quantify Customer Relationship Value (CRV).
- Customer Relationship Value game changer…our real-time CRV Score!
- Customer profitability segmentation methods
- What is value?
- Customer profitability beats product profitability
- Align Sales and Operations for profit
Thought Leaders Embrace CRI
Customer Relationship Intelligence
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Innovating Innovation Requires a Three-Pronged Strategy