What You Can Expect From Us
Our Commitment:

Members of our team have been consulting successfully for a very long time—with good reason. We treat clients like we'd like to be treated. We think the Commitment to Clients in the Code of Ethics developed by the Institute of Management Consultants puts it rather well. You can expect us to adhere to it:

  1. Religence will serve its Clients with integrity, competence, independence, objectivity, and professionalism.

  2. Religence will mutually establish with its Clients realistic expectations of the benefits and results of its services.

  3. Religence will only accept assignments for which Religence consultants possess the requisite experience and competence to perform and will only assign staff or engage colleagues with the knowledge and expertise needed to serve its Clients effectively.

  4. Before accepting any engagement, Religence will ensure that Religence has worked with its Clients to establish a mutual understanding of the objectives, scope, work plan, and fee arrangements.

  5. Religence will treat appropriately all confidential Client information that is not public knowledge, take reasonable steps to prevent it from access by unauthorized people, and will not take advantage of proprietary or privileged information, either for use by Religence, the Client's firm, or another Client, without the Client's permission.

  6. Religence will avoid conflicts of interest or the appearance of such and will immediately disclose to the Client circumstances or interests that Religence believe may influence its judgment or objectivity.

  7. Religence will offer to withdraw from a consulting assignment when Religence believe its objectivity or integrity may be impaired.

  8. Religence will refrain from inviting an employee of an active or inactive Client to consider alternative employment without prior discussion with the Client.

  9. Religence will agree in advance with a Client on the basis for fees and expenses and will charge fees that are reasonable and commensurate with the services delivered and the responsibility accepted.


 


What we can do for you:

Voice of the Customer Research
Customer Profitability Segmentation
Value Creation Alignment
Customer Process Improvement
Technology Innovation Alignment
Customer Relationship Metrics
Real-Time Strategy Execution
Better Operational Control
Operational CRI Tracking System



Why you should care:

Relevant Customer Intelligence
Breakthrough Sales and Marketing
Customer-Focused Performance
We Get Results
12 Reasons Why
Proven Innovative Team
Our CEO’s New Book
What Other Thought Leaders Say
Invitation from Our CEO


How to learn more:

Free Why Fly Blind Tips
Webinars/Workshops
Executive Briefing
Thought Leadership Papers
CRI Reference Section
High-Level Overview & FAQ
Related Team Articles
Event Summaries
Our CEO’s New Book

 
Religence, Inc.
2090 Green Street • San Francisco, CA 94123
415 771-7473

Copyright © 2008 Religence, Inc.